Scott C. Wright And Stewart Chevrolet Did Something Wonderful For Us!!!

      Scott C. Wright is a special guest reader this morning. He is the president of The Stewart Car Company. He sells a lot of cars. He is responsible for a lot of employees and customers.

    Elena had a car accident on November 16th of last year. She hit a median while driving. One tire was destroyed as well as the wheel well. She got her car towed to Stewart Chevrolet. Initially, it appeared that a replacement tire and wheel well would fix the problem. A technician doing the repair was "on the ball." He detected major damage to other arms and assemblies that made turning the wheel possible. A long wait of almost three months began as slowly but surely parts came in. About a month ago, we reached the point where only two parts were needed to make the repair possible.

    Elena went on the internet and tried to chase the two parts all over the US. She had some initial hope that evaporated later. During this wait, she went through two rental cars provided by State Farm Insurance. She reached a point where she did not have a car.

    In desperation, I turned to Mr. Wright. He responded rapidly. He went to work on our problem. Yesterday he emailed us. He had been able to get General Motors to supply a loaner car for Elena. He "moved Heaven and earth." The two missing parts were located. They will be at Stewart Chevrolet by 28 February. Scott did a brilliant job. He made us feel like $10 million dollar customers!

       General Motors made a major strategic mistake some years ago, as many other companies did. They outsourced their part manufacturing to countries including China. Many American factories closed. Many Americans lost good jobs. Now China has huge Covid-19 problems. It is in a position where it could become an enemy of the US as it was during the Cold War. 

     As of a few days ago, Yahoo Finance reported that General Motors has over 95,000 cars that have been manufactured but cannot be delivered to dealerships to sell due to missing parts. Many other US, Canadian, Japanese, and European companies have similar horror stories. They are rushing to bring production back home.